Responsibility to Customers

The Company is committed to provide a qualified product and services to all customers, and ensures the customer rights are fulfilled. The Company prioritizes health, security and safety aspects of the given products and services.

Information of Products/Services

We provide proper information for all customers in every financial transaction, thus every customer shall know correct and accurate information.

Mechanism of Customer Complaint

Customers are welcome to submit opinions, critics and recommendations to the Company through our official website. Throughout the financial year, the Company did not receive any complaints from the customers.






PT Sumber Energi Andalan Tbk
Sopo Del Office & Lifestyle Tower B, Lantai 21
Jl. Mega Kuningan Barat III, Lot.10 1-6,
Kawasan Mega Kuningan,
Jakarta Selatan 12950

+62 21 5081 5254
+62 21 5081 5253
corporate.secretary@energi-andalan.co.id
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